Despite years of digital transformation, travel companies still rely heavily on manual processes. With AI changing how software is developed, is it time to rethink transformation? Tim McMullen, VP of Business Development, Aviation and Travel Technology at DataArt, explores this in his article for Travel Daily News.
“As software becomes cheaper to produce, the knowledge encoded in it becomes more valuable because it describes how the operation works.”
“As software becomes cheaper to produce, the knowledge encoded in it becomes more valuable because it describes how the operation works.”
“Travel operations have highly structured core platforms, but on the interface side with suppliers there are mainly documents written for humans.”
“Travel operations have highly structured core platforms, but on the interface side with suppliers there are mainly documents written for humans.”
“Core systems have long histories of integrations and data that are far too valuable to throw away and replace completely, while doing so would likely introduce too much cost and risk for the business case of a needed transformation to hold.”
“Core systems have long histories of integrations and data that are far too valuable to throw away and replace completely, while doing so would likely introduce too much cost and risk for the business case of a needed transformation to hold.”
“Capturing that knowledge in a shared vocabulary means it can remain available for future use within the organization rather than disappearing when someone leaves.”
“Capturing that knowledge in a shared vocabulary means it can remain available for future use within the organization rather than disappearing when someone leaves.”
Read the full article here.
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