OpenText™ Content Management (Extended ECM) enterprise content management software integrates business content with leading ERP, CRM, HCM applications, seamlessly connecting people with information and accelerating end-to-end business. Check out the latest updates and innovations from the most recent releases.
OpenText Content Management 26.4 builds on the agentic capabilities introduced earlier this year, giving users more ways to put OpenText™ Content Aviator™ to work, manage content across its lifecycle, modernize Microsoft 365 archiving, and simplify everyday document work.
Put Content Aviator to work in more ways
Content Aviator continues to move beyond answering questions about governed content to helping users take action. In 26.4, users can work with Content Aviator across more areas of Content Management and apply it to a broader range of business processes.
New capabilities include:
- Workflow actions: Initiate workflows, take actions such as Forward, Send On, and Send for Review, select dispositions such as Accept or Reject, and search for workflows through Content Aviator.
- AI-powered workspace configuration: Use the Configuration Agent to create a complete standalone workspace configuration, including classifications, categories, templates, and workspace types.
- Smarter document classification: Get suggestions for the Smart Document Type that best matches an uploaded document.
- Broader access to Content Aviator: Use Content Aviator with enabled folders as well as business workspaces and access it from anywhere in Smart View with Global Aviator.
- Reusable AI prompts: Give users predefined prompt templates for common tasks and workflows.
Together, these enhancements bring agentic AI into more of the everyday work people already do with governed content.
Manage content through its lifecycle with OpenText Information Archive
Content Management 26.4 introduces integration with OpenText™ Information Archive, giving organizations another option for managing business workspaces later in the information lifecycle.
Records managers can archive business workspaces while preserving content and workspace metadata, attributes, permissions, and audit trails. Once archived, the workspace is deleted from Content Management, helping organizations control database growth while retaining important business information and its context.
Modernize Microsoft 365 archiving
26.4 also expands Microsoft 365 archiving. Organizations can now archive OneDrive content into Content Management and control how many document versions are archived.
For SharePoint, new Link Archiving can leave a link behind after a document has moved to Content Management, helping users continue to find the content from a familiar location. Organizations can also use a predefined rule to archive SharePoint document libraries that have not been modified within a specified period.
These enhancements give organizations more options for managing Microsoft 365 content as part of their broader information lifecycle strategy.
Simplify everyday document work
Content Management 26.4 simplifies access to Intelligent Viewing by removing the need for a separate license. All Content Management users now have access to its full functionality set.
Users can also reorganize documents and pages before combining them into a PDF or TIF, add notes at the document level, and edit supported text documents directly in Smart View while saving updates as new versions.
Together, OpenText Content Management 26.4 brings agentic AI into more business processes, expands options for managing information through its lifecycle, and makes everyday content work easier.
To see everything that’s new in OpenText Content Management 26.4, check out the full release notes.
OpenText Content Management 26.2 introduces the first agentic capabilities in OpenText Content Aviator and practical enhancements that help customers modernize, administer, and use the platform more effectively.
New agentic capabilities in Content Aviator
Content Aviator continues to evolve from an AI content assistant into a more action-oriented experience for everyday content work. In 26.2, users can ask Content Aviator to help complete common tasks that previously required manual navigation, menu clicks or specialized system knowledge.
New agentic capabilities include:
- Document generation: Find the right template and generate a completed document using a natural language request.
- Document management: Move, copy, rename and delete objects in OpenText Content Management.
- User management: Interact with favorites, reserved items and user information to support daily work.
- Metadata assistance: Read and update categories and attributes, including populating attributes based on content.
- Knowledge graph navigation: Use workspace relationships to find related information and improve answer quality.
- Records management: Perform records actions, such as placing a document on hold, through a natural language conversation.
Together, these updates help users act on governed content more intuitively while keeping enterprise controls in place.
A clearer path from on-premises to private cloud
Content Management 26.2 introduces our first steps toward a better technical foundation for migrating from on-premises to OpenText Private Cloud. The initial release of this enhanced migration tooling represents an important first step toward making private cloud modernization clearer, safer, and more repeatable for customers. And this is only the starting point. Customers should expect this migration experience to continue expanding in future releases, with broader coverage, more automation, and greater visibility across the modernization journey.
For organizations modernizing their content foundation, this helps reduce migration uncertainty with earlier insight into readiness, dependencies and migration scope. It also helps move business context forward by bringing supported content and configurations into private cloud—preserving what matters while reducing legacy complexity and creating a stronger foundation for agentic AI.
Smarter administration, governance, and operations
Content Management 26.2 includes several enhancements designed to simplify administration, improve operational efficiency and strengthen governance, including:
- Business Administrator home page: Provides an out-of-the-box view with preconfigured widgets and relevant status metrics.
- Expanded Business Administrator access: Opens WebReports administration pages and Usage Privilege administration to Business Administrators.
- Records Management metadata bulk updates: Adds Records Management Metadata Bulk Update Rules in Smart View for large volumes of managed items.
- Read audit logging: Allows organizations to track when users acknowledge that they have reviewed a document.
Together, these updates give administrators better visibility, more control and a stronger operational foundation for modern content management.
Everyday usability improvements
26.2 also brings additional practical improvements to business workspaces, Smart Document Types and daily document work. Users can access key workspace actions directly from the workspace header, including Content Aviator, Favorites and Properties. Role management is simplified with the ability to create and manage roles and participants directly in the Permissions side panel and Permissions Explorer.
Users can also rename documents before uploading, start a delete workflow from a document’s Properties page and receive information when a document is outdated or approaching expiration.
Together, OpenText Content Management 26.2 delivers a meaningful step forward in agentic AI, cloud modernization, administration, governance and usability.
To see everything that’s new in OpenText Content Management 26.2, check out the full release notes.
The CE 26.1 release of OpenText Content Management expands AI-enabled productivity, global usability, business application integration, and records governance. From an AI-to-AI integration with Microsoft® Copilot access to expanded Guidewire integration and more, these updates help organizations connect trusted content to the people, processes, and AI experiences that depend on it.
OpenText Content Aviator now available from Microsoft Copilot
OpenText Content Aviator is now available from Microsoft Copilot, bringing trusted, AI-powered content intelligence directly into Microsoft 365. By enabling the OpenText Content Aviator from the Microsoft Agent Store, users can select it as their Copilot source and use natural language to search for information, uncover key facts, and generate insights from content stored in OpenText Content Management.
This AI-to-AI integration helps users working in Microsoft Teams, Word, Excel, and PowerPoint access governed, context-rich enterprise content without leaving the app. The result is faster research, more informed drafting, and greater productivity while maintaining the security, permissions, and compliance controls enterprises expect from OpenText Content Management.
Off-cloud deployment for OpenText Content Aviator
CE 26.1 also introduces off-cloud deployment support for OpenText Content Aviator, giving organizations more flexibility to align AI deployment with their infrastructure, cloud strategy, and security requirements.
Multilingual support for categories and attributes
CE 26.1 builds on the multilingual foundation introduced in CE 25.4 by allowing users to provide multilingual values for categories and attributes directly from smart view.
This simplifies metadata management for global teams, reduces context switching, and supports a more consistent, localized experience across regions. For multinational organizations, it becomes easier to maintain metadata that is accurate, usable, and relevant for employees working in different languages.
Guidewire BillingCenter integration: connected content for insurance billing
OpenText Content Management for Guidewire now includes out-of-the-box integration with Guidewire BillingCenter.
Users working in BillingCenter can access OpenText Content Management directly through an embedded iFrame, helping billing teams work with related documents, correspondence, records, and supporting content without leaving their Guidewire workflow.
Records management: easier export packages for holds and dispositions
CE 26.1 simplifies how records teams create and access export packages for holds and dispositions. Hold and disposition files are now packaged and exported as ZIP files in the export packages section of records management.
Users receive a notification when an export is complete, and authorized users can access the package directly. Previously, these ZIP files were exported to a server location that was typically accessible only to administrators. This results in a more practical, user-friendly process for legal hold, disposition, audit, and compliance workflows.
Smarter usability, administration, and integration
CE 26.1 also delivers several high-impact improvements across the platform, including scheduled and rules-based archiving for SharePoint sites, resizable smart view widgets, improved mobile access to document versions, multi-file viewing in quick view mode, and object importer enhancements for S3 storage, categories, attributes, and attribute values. Together, these updates improve usability, reduce manual work, and strengthen the platform’s ability to support modern, connected document management.
To see everything that’s new in CE 26.1, check out the full release notes.
The CE 25.4 release of OpenText Content Management raises the bar for user experience, collaboration, and process automation. From a modern, streamlined interface to deeper Microsoft integration and a new business scenario for SAP, these updates help organizations work smarter, faster, and with greater confidence in their information.
Introducing JATO UX: a clean, modern experience
OpenText Content Management CE 25.4 introduces JATO UX, a completely reimagined user experience that combines a clean, modern design with the flexibility enterprises need to evolve at their own pace.
- Enjoy a refreshed interface built around today’s UX standards: simpler navigation, balanced layouts, and a more intuitive design.
- Personalize your workspace with light and dark modes, one of the most requested user enhancements.
- Seamlessly switch between Smart View and JATO UX, giving teams flexibility to adopt this modern interface at their own pace.
The result is a consistent, visually refined experience that reduces training time, increases user satisfaction, and delivers on the promise of “One OpenText” design.
Microsoft Office desktop co-authoring: real-time collaboration, now generally available
After an experimental preview in CE 25.3, Microsoft Office desktop co-authoring is now fully released and generally available.
- Co-author Word, Excel, and PowerPoint files directly in OpenText Content Management using Office for the Desktop.
- Powered by the Online Editing Service, enabling both online and desktop collaboration in one unified experience.
- Maintain full version control, governance, and audit trails while working in real time with teammates.
Whether using Office for the Web or Office for the Desktop, teams can now collaborate in familiar Microsoft Office environments—combining the flexibility of co-authoring with the governance of OpenText Content Management.
Electronic procurement file for SAP® Public Sector: streamline sourcing and compliance
The new Electronic Procurement File business scenario for SAP Ariba Sourcing and Procurement for Public Sector in SAP S/4HANA® helps public agencies digitize and govern every step of the procurement process.
- Manage the complete procurement lifecycle across SAP and OpenText applications, from requisition to purchase order.
- Centralize all documents, communications, and approvals in a secure, governed workspace.
- Improve transparency, compliance, and audit readiness through automated records management.
By connecting people, content, and process, this pre-deployed business scenario helps public sector organizations modernize procurement while maintaining trust and accountability.
Smarter integrations, simplified governance
CE 25.4 makes everyday work smoother, faster, and more intuitive. Users can now select and copy text directly from documents in Intelligent Viewing, making it easier to extract and reuse information without leaving the workspace. Together with enhanced Microsoft 365 and SAP integrations, stronger accessibility and compliance tools, and the new JATO UX experience, this release delivers meaningful improvements in usability, collaboration, automation, and governance.
To see everything that’s new in CE 25.4, check out the full release notes.
The CE 25.3 release of OpenText™ Content Management focuses on making every day work faster, more intuitive, and better governed for both users and administrators. From AI-assisted insights to smoother document handling, these updates help organizations save time, stay compliant, and simplify collaboration.
OpenText Content Aviator: smarter answers, richer visuals
OpenText Content Aviator continues to evolve as the embedded AI content assistant inside OpenText Content Management:
- See your data differently. Aviator can now generate charts such as bar, line, and pie directly in the chat panel, turning complex information into quick, clear visuals without leaving the platform.
- Better results with tables. Improved table handling provides more context, producing more accurate answers when your content is structured in rows and columns.
- Choose your AI engine. In addition to GCP and AWS, customers can now deploy Aviator on Azure OpenAI, expanding compliance and regional hosting options.
Together, these advances reduce the friction of finding, interpreting, and presenting information, helping knowledge workers make better decisions in less time.
Quick View in Intelligent Viewing: faster file access
With the new Quick View mode, users can open PDFs, images, and other common file types instantly through client-side rendering. When deeper tools are needed like annotations or comparisons, they can switch seamlessly to the full Intelligent Viewing experience. This two-step model keeps everyday work moving without giving up advanced functionality.
Co-authoring in Microsoft 365: collaborate without compromise
CE 25.3 introduces experimental support for desktop and online co-authoring using the Online Editing Service. Administrators must work with OpenText Support to enable the feature. Once active, teams can edit the same document together inside familiar Microsoft 365 apps while OpenText Content Management maintains full governance, audit trails, and version control.
Mobile uploads with Smart Document Types: compliance from anywhere
For field teams and remote users, the OpenText Content Management mobile app now supports uploading documents with Smart Document Types. This ensures that files added on-the-go inherit the same metadata, classification, and rules as those uploaded in the office, keeping compliance consistent without extra steps.
OpenText Knowledge Discovery integration: automate enrichment
For organizations using OpenText Knowledge Discovery, administrators can now mark collections for automated ingestion. This enables enrichment such as generating summaries, transcribing audio and video, redacting sensitive data, and auto-tagging metadata—all without manual setup. The result: faster content preparation, stronger compliance, and better findability.
CE 25.3 delivers practical enhancements that keep information flowing, whether that means faster views, real-time collaboration, mobile uploads that follow the rules, or AI that works harder behind the scenes. These updates help organizations work smarter, reduce friction, and maintain governance without slowing down.
To see everything that’s new in CE 25.3, check out the full release notes.
The OpenText™ Content Management CE 25.2 release introduces practical enhancements across user experience, intelligent automation, document control, and integration with enterprise applications. These updates are designed to give administrators more control, improve system performance, and reduce effort in managing content-intensive operations.
Introducing OpenText Content Management for Guidewire
OpenText Content Management for Guidewire delivers seamless content integration for cloud deployments of Guidewire PolicyCenter and ClaimCenter and the documentation that drives insurance operations. By embedding content directly into the Guidewire interface, users can intuitively access and manage documents, correspondence, and case-related information without leaving the system they use every day.
With this solution, insurers gain a single source of truth across business-critical processes—from first notice of loss to final resolution. Claims handlers and underwriters can upload, retrieve, and view documents directly from Guidewire, ensuring every interaction is supported by accurate, current information.
The CE 25.2 release debuts with:
- Real-time data sync between Guidewire and OpenText Content Management, keeping policy and claim information aligned across systems
- Granular roles and permissions to meet regulatory needs, distinguishing access rules between ClaimCenter and PolicyCenter users
- AI-driven insights from OpenText Content Aviator, enabling intelligent summarization of claims, comparison of policies, and automated correspondence generation
- End-to-end lifecycle support, from content capture and case creation to resolution and archiving, ensuring consistent governance and audit readiness
For insurance organizations navigating complex digital transformation and compliance demands, OpenText Content Management for Guidewire simplifies content access, improves collaboration, and enhances the speed and accuracy of every decision.
Document management and user experience
Optimized browse view performance
With the adoption of the V3 REST API, Smart View’s folder navigation is faster and more responsive, eliminating delays when browsing large folder structures.
Boost user engagement with Pendo integration
New in CE 25.2, Pendo integration for private cloud customers allows OpenText to track feature usage, gather in-app feedback, and deliver targeted user guides for both new and foundational capabilities. Administrators or business administrations can opt-in when logging into Smart View or can opt-out via a separate settings page.
Control the experience with smart view admin options
Administrators can now hide unused system actions, import/export customized home pages, and assign a department to a specific home page—helping teams focus on relevant tasks by streamlining their smart view experience.
Mobile and notification enhancements
New mobile app features include inbox view refinements, activity feeds in business workspaces, and user profiles. Notification center settings have also been redesigned for easier configuration.
Streamlined reservations
Clicking a reserved document now prompts users to request reservation access directly, making high-demand document workflows more efficient.
Navigate workflow attachments with less friction
Users can now traverse multi-level workflow attachments using a new sidebar panel—without leaving the workflow context. This enhancement simplifies the review of complex document packages by keeping related content accessible in a single view. By reducing the need to open multiple windows or lose context, this feature helps teams process workflows more efficiently and with greater accuracy.
Business workspaces and smart document types
Enhanced Smart Document Types
New capabilities allow admins to:
- Restrict folders to only store generated documents
- Use smart document types as a data source for custom columns and facets
- Disable document previews during upload to better support privacy preferences
These refinements provide more precision in content classification and access control.
Viewing and transformation
Smarter document conversion and viewing
Intelligent Viewing now allows:
- Viewing renditions directly from the Renditions page
- Viewing multi-document workspaces with a visual progress alert
- Exporting files with annotations by default
- Selecting user groups for viewing rights to simplify gradual rollouts
Folder-level settings can now cascade to child folders, enabling more precise control of watermarking and conversion policies.
Document generation
Self-service font uploads
Admins can now upload fonts directly in Content Manager—no support tickets required.
Increased scalability
Multiple PowerDocs (OTPD) pods now run by default, paving the way for zero-downtime patching and improved performance.
Information governance and protection
Expanded physical records tracking
Users can now view circulation history and bulk process borrow requests from the Circulation tile—making physical record tracking as efficient as digital.
OpenText Content Management for Microsoft 365
Archive connected Microsoft Teams without additional components
With CE 25.2, administrators can now archive Microsoft Teams connected to business workspaces directly from within OpenText Content Management without requiring the integration service add-on. This simplifies deployment and reduces operational overhead by making archiving a native capability. Organizations benefit from more efficient lifecycle management of collaborative spaces, ensuring content remains governed even after team activity ends.
OpenText Content Management with Content Aviator
Now available on AWS
- My Workflows
