See the full picture of every customer in one place. Customer Profiles bring contact details, purchase history, and recent activity together in a single view, so you can prep for any client or customer interaction without jumping between panels, tabs, or spreadsheets.
- Unified contact view: Open any contact in a quick-preview panel, then expand it to a full-page profile with identity details, addresses, and customer-since date.
Unified contact view: Open any contact in a quick-preview panel, then expand it to a full-page profile with identity details, addresses, and customer-since date.
- Customer value at a glance: Track total spend, order count, average order value, and last purchase date.
Customer value at a glance: Track total spend, order count, average order value, and last purchase date.
- Consent and audience status: See email and SMS opt-in status, plus mailing lists and tags.
Consent and audience status: See email and SMS opt-in status, plus mailing lists and tags.
- Recent activity timeline: Review the customer’s latest actions in chronological order.
Recent activity timeline: Review the customer’s latest actions in chronological order.
Tax addresses for services
With transactional email unlocked in Automations, Email Campaigns users can set up automated emails that keep their business running and their customers informed without the need for marketing opt-in. Use case examples include critical updates, changes to service, follow-up messages, requests for feedback, instructions, reminders, and more.
New local payment methods
Squarespace is enabling new local payment methods on Link: PIX (Brazil), UPI (India), and Stablecoins (USDC). These new payment methods are available to businesses based in the US., and it can allow merchants to appeal to more international customers.
Instant Bank Payments on Stripe
Instant Bank Payments is available for users connected to Stripe as their payment processor. This feature lets customers pay with a U.S. bank account using Link.
Instant Bank Payments are automatically enabled when you turn on Link, subject to eligibility requirements.
