Today, we’re announcing that Ashley Kramer has joined ElevenLabs as Chief Revenue Officer.
Ashley has two decades of experience at high-growth technology companies. Most recently she led enterprise sales at OpenAI, during a period when enterprise revenue outpaced consumer revenue, and the technology was widely adopted among Fortune 100 companies. Earlier in her career, she held senior leadership roles across sales, marketing, and product at GitLab, Alteryx, and Tableau, all of which saw significant increases in customers and revenue during her tenure.
Ashley joins ElevenLabs at an important moment in our growth. Today, powerful AI models are widely available, but the next challenge is making AI useful, intuitive, and trusted in real-world interactions with people. Our preferred style of interaction is heavily shaped by culture, context and language, and it does not translate uniformly across customers or geographies. To accelerate adoption, ElevenLabs is building AI models and agents that can be personalized for any brand, and interact naturally in any context.
Demand for AI that people want to interact with is accelerating. Our agents now handle over 15 million conversations around the world every week, and companies like Meta, Stripe, Klarna, Hasbro, and Deutsche Telekom are already customers. Across our enterprise base, we're seeing adoption spanning use cases like customer support, sales, marketing, product, and business operations. Enterprise customers now account for 55% of ElevenLabs' revenue, marking an important inflection point in the company's growth.
In her new role at ElevenLabs, Ashley will lead our global revenue function, oversee our partnership ecosystem, and work directly with customers and partners to shape where AI interaction goes next.
"Solving how AI interacts with people will be one of the defining challenges of the AI era,” said Ashley Kramer, chief revenue officer at ElevenLabs. ”If AI sounds robotic, cold, or simply doesn't understand your intent, people won't trust it to help solve their problems. ElevenLabs is building the industry's leading human-AI interaction platform, whether that’s for businesses and customers, governments and citizens, or creatives and audiences. I'm excited to lead the work of getting that into the hands of enterprises around the world."
"The majority of our business now comes from helping large companies streamline their operations and build new, revenue generating customer experiences," said Mati Staniszewski, cofounder and CEO of ElevenLabs. "Having led many of the teams we serve, Ashley deeply understands what our customers need and how we can deploy products that deliver value for them. I'm looking forward to working with Ashley as we scale ElevenLabs into a full platform for AI interaction across the enterprise.”
