5 ways Amazon is investing in Massachusetts

Key takeaways

• Amazon has invested more than $35 billion in Massachusetts and contributed over $30 billion to the state's economy.
• The company has more than 24,000 full- and part-time employees and supports over 20,000 indirect jobs.
• Amazon partners with eight educational institutions in Massachusetts through its Career Choice program and has upskilled more than 2,300 employees since 2019.
• Massachusetts-based independent sellers sold more than 77 million items through Amazon's store.

For more than 30 years, Amazon has been investing across the United States, strengthening local economies and creating opportunities for communities nationwide. Massachusetts is a prime example of this commitment, with Amazon building a substantial presence in the state since 2013.

An Amazon associate interacts with a robot helper at a Boston robotics facility.

Today, Massachusetts serves as a thriving innovation and logistics hub for Amazon, with investments spanning fulfillment centers to Whole Foods Market locations. The company's economic impact extends beyond direct employment, supporting thousands of additional jobs in construction, logistics, and professional services, and helping local businesses reach customers around the world.

Here are five ways Amazon is investing in Massachusetts:

1. Investing in our employees

Amazon provides competitive wages and comprehensive benefits from Day 1. Operations employees in customer fulfillment and transportation earn an average hourly base wage of more than $24, with total compensation averaging more than $32 an hour when including benefits. These benefits include health, vision, and dental insurance starting on Day 1, free mental health resources, up to 20 weeks of fully paid parental leave, a 401(k) with 50% company match, and flexible time-off options that increase with tenure.

Beyond more than 24,000 direct jobs, Amazon's presence in Massachusetts supports more than 20,000 indirect jobs in industries such as construction, logistics, and professional services—suppliers and partners whom we rely on every day.

2. Supporting workforce development and upskilling

Amazon is committed to preparing its workforce for future opportunities through comprehensive education and skills training programs. Since 2019, more than 2,300 Massachusetts employees have participated in these free initiatives.

An Amazon team member smiles at a Boston robotics testing facility.

In Massachusetts, Amazon partners with eight educational institutions through its Career Choice program, which prepays tuition for employees pursuing further education. These partnerships with colleges and universities across the state help Amazon employees gain in-demand skills that can propel them into new careers.

From Machine Learning University to Career Choice, these programs represent Amazon's investment in developing talent and creating pathways to opportunity for its workforce.

3. Building infrastructure across the Bay State

Amazon has invested more than $35 billion in Massachusetts' infrastructure and employee compensation, contributing more than $30 billion to the state's gross domestic product.

Exterior shot of an Amazon robotics facility in Boston.

These investments include nine fulfillment and sortation centers, 16 delivery stations, and other facilities across the state. The company has also expanded its retail footprint with 32 Whole Foods Market locations across Massachusetts. Amazon continues to grow its sustainable infrastructure as well, with 12 solar farms and 12 sites with on-site solar power in the state.

4. Empowering Massachusetts' small businesses

Amazon provides a powerful opportunity for Massachusetts entrepreneurs and small businesses to reach customers worldwide. Massachusetts-based independent sellers—primarily small and medium-sized businesses—sold more than 77 million items through Amazon's store, with the average seller generating more than $305,000 in annual sales.

Dumpling Daughter founder Nadia Liu Spellman prepares dumplings by hand, carrying on a family tradition of recipes passed down through generations.

These independent sellers represent more than 60% of sales in Amazon's store. Their success contributes significantly to local economies, with more than 65% of U.S. independent sellers employing at least one person within 50 miles of their primary business location.

By providing infrastructure, logistics support, and access to millions of customers, Amazon enables Massachusetts small businesses to scale their operations and create additional jobs throughout the state.

5. Investing as a good neighbor

Amazon uses its global scale and strengths to make a positive impact in communities. Working with trusted community partners, we address critical needs—food security, education, disaster relief—using our logistics, technology, and innovation, while investing as a good neighbor in the communities where our employees live and work. In Massachusetts, Amazon has donated more than $10 million to 80 local community organizations.

Supporters pose with a 2026 winner of an Amazon Future Engineer scholarship.

Amazon has delivered more than 800,000 meals on behalf of food banks and nonprofits across the state. The company has reached more than 20,000 students and more than 1,000 teachers through education programs and supported more than 300,000 computer science learning hours. More than 1,000 Amazon employees have volunteered in communities across Massachusetts.