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AUSTIN, Texas (Sept. 22, 2026) – SoftServe, an AI and technology services company, today announced its new Forward Deployed Engineering (FDE) practice focused on helping customers on the Microsoft platform close the gap between AI ambition and enterprise-scale results. FDE represents a hands-on approach: embedding architects, AI engineers, data specialists, cloud experts, security professionals, and industry consultants directly within client teams to rapidly identify high-value use cases, redesign workflows, integrate systems, establish governance, and continuously improve solutions after launch.

Enterprise AI success depends on much more than selecting the right tools. Organizations need partners who can work inside their business context, redesign critical workflows, and turn Microsoft capabilities into systems that handle, manage, and supply trusted results with measurable success rates. Our dedicated FDE practice is built to help Microsoft customers capitalize on the potential of AI for their businesses.Volodymyr SemenyshynSoftServe’s CRO

SoftServe's FDE teams combine industry knowledge, domain expertise, product thinking, and AI-native, Hypervelocity Engineering depth to work directly with business and technology stakeholders. Together, they identify where Microsoft technologies can create the greatest impact and design solutions that connect real business processes, data, controls, and adoption needs. This embedded approach creates measurable business value by grounding AI transformation in actual operational context.

SoftServe's dedicated FDE practice was established to further help clients:

Identify high-value AI and cloud modernization opportunities and validate measurable outcomes
Redesign workflows around Microsoft AI, agents, and data capabilities with embedded engineering teams
Integrate AI into enterprise systems, controls, and security models to ensure governance and reliability
Build reusable solution patterns that can scale across business units and improve over time
Move from AI experimentation to durable, production-ready operations with perpetual and autonomous improvement

The practice will focus on use cases where measurable operational impact matters most—including customer service transformation, software engineering productivity, knowledge work automation, supply chain intelligence, financial operations, healthcare administration, manufacturing optimization, and secure enterprise modernization. Teams will design, build, test, and deploy production-ready solutions using Microsoft technologies: Microsoft Foundry, Microsoft 365 Copilot and Agent 365, Azure Data and Analytics, Power Platform, Fabric, Dynamics 365, GitHub, and Microsoft security capabilities.

As customer demand for AI transformation grows, our partner ecosystem plays a critical role in helping organizations realize their business objectives. SoftServe’s new practice brings engineering expertise, industry knowledge, and delivery capabilities that help extend and scale engineering engagements, enabling more customers to realize business outcomes faster.Robin ColeVP Engineering at Microsoft.

Building on a long-standing alliance, these efforts and SoftServe’s FDE practice is an evolution of the dedicated business unit, deepening our engineering and delivery capabilities for our clients building on Microsoft technologies. This model has been proven by a year of dedicated AI deployments collectively with Microsoft in a co-developed program called the Frontier Firm Accelerator, which delivers three production ready agents in 30 days.

With 10,000+ engineers globally, AI-first engineering principles embedded across every delivery team, and a multi-year strategic investment in the full Microsoft AI technology stack, SoftServe brings a level of technical fluency that goes beyond integration and into architecture, design, and production engineering. This expertise spans model choice across Microsoft Foundry—including OpenAI and Anthropic models—so each workflow runs on the right model rather than a single default.

To learn more about SoftServe's new Forward Deployed Engineering practice, please visit this website.

About SoftServe

SoftServe is a global AI and technology services company specializing in autonomous enterprises with capabilities in AI-native applications, as well as physical and agentic AI, cloud, and data solutions. We believe technology should do more than work—it can elevate anything. We decode complexity to unlock its full potential, combining creative thinking, deep sector expertise, and precision engineering to imagine and build what’s next. From strategy to execution, we turn technology into a force for growth and lasting impact.

Our global reputation is gained from more than 30 years of experience delivering superior digital solutions at exceptional speed by top-tier engineering talent to enterprise industries, including high tech, financial services, healthcare, life sciences, retail, energy, manufacturing, and more. Visit SoftServe’s website, blog, and LinkedIn pages for more information.