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Rising tides: Late payments in UK consumer lending

Source: Gocardless•September 30, 2026 at 11:10 AM

Rising tides: Late payments in UK consumer lending

Late payments are on the rise, but some lenders are faring better than others. Download the report to uncover the state of late payments today, and how lenders are responding to them operationally.

Late payments are on the rise, but some lenders are faring better than others. Download the report to uncover the state of late payments today, and how lenders are responding to them operationally.

Scroll to learn more

Same tides, different boats

Access the report to find out:

  • How other lenders are weathering late payments

How other lenders are weathering late payments

  • The recovery process - what's working and what’s not

The recovery process - what's working and what’s not

  • Where other lenders stand with automation, AI and adopting open banking payments

Where other lenders stand with automation, AI and adopting open banking payments

About the survey:

We commissioned Opinion Matters to survey 250 senior risk and credit leaders at UK consumer lenders, fielded between 4 and 10 August this year.

Over 60% of the sample are C-suite: mostly chief risk officers and chief credit officers: so this is a genuinely senior view of the market.

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