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KPMG and Microsoft scale trusted, enterprise AI agents globally through deployment of Agent 365 and Copilot

Фото: TheDigitalArtist (Pixabay) — https://pixabay.com/photos/internet-explorer-edge-browser-2815927/

KPMG and Microsoft scale trusted, enterprise AI agents globally through deployment of Agent 365 and Copilot

Source: KPMG

Highlights:

September 25, 2026

Highlights:

  • The deal enables KPMG to leverage Microsoft Agent 365 to manage and control AI agents for clients and across the global network
  • This move includes the deployment of Microsoft 365 Copilot across the entire KPMG global workforce of more than 276,000 professionals
  • These capabilities will help KPMG and clients move from AI pilots to organization-wide deployment with built-in security and governance

London and Redmond, June 9, 2026 — KPMG and Microsoft today announced an expansion of their global relationship to help clients deploy AI at scale. Under the agreement, KPMG will harness Microsoft Agent 365 to enhance the KPMG Trusted AI framework and help clients manage, monitor and secure AI agents across their organizations. At the same time, KPMG member firms will deploy Microsoft 365 Copilot across the global workforce.

This is the latest move by KPMG to further embed Microsoft technology in their global client service delivery platforms, enabling more consistent and scalable AI across the global organization’s technology solutions.

What’s new:

  • KPMG will adopt Microsoft Agent 365 to manage how AI agents are deployed, managed, monitored and updated across the KPMG global organization
  • KPMG firms are working with Microsoft to help clients put AI agents into production with governance, security and controls in place
  • Two years after KPMG’s initial deployment of Microsoft 365 Copilot, member firms will expand access to the technology across their global workforce of more than 276,000 professionals – providing a secure, enterprise AI platform that supports multiple models and helps protect KPMG data and intellectual property

Enabling enterprise AI for clients

KPMG firms will leverage these capabilities to enhance how services are delivered across audit, tax and advisory, while helping clients build agent-powered operating models and scale AI across their own organizations.

With Microsoft 365 Copilot, KPMG professionals around the world use AI in everyday work, helping to improve speed, quality and consistency in how services are delivered to clients. At the same time, Microsoft Agent 365 further enhances KPMG’s Workbench ecosystem, providing centralized governance and control of AI agents operating across systems, data and business processes. Together, these capabilities can help clients move from isolated pilots to trusted enterprise-scale AI deployment by:

  • Integrating AI across systems and workflows to drive measurable business outcomes
  • Deploying and managing AI agents securely, with centralized visibility, oversight, and control
  • Establishing governance, risk, and compliance frameworks, including clear ownership and lifecycle management

How KPMG and Microsoft are enhancing client outcomes with AI

KPMG firms are embedding Microsoft technology as the foundation of their global client service delivery platforms across advisory, tax and audit. These tools can help KPMG professionals deliver more consistent, data-driven and trusted outcomes, while also working directly with clients to help them adopt and scale AI within their own organizations.

At the core of this transformation is KPMG Workbench, a foundational platform built on Microsoft Foundry that coordinates multiple AI agents across all client service delivery platforms.

Across audit, AI capabilities will continue to be integrated into KPMG Clara, our global smart audit platform.

About the KPMG–Microsoft relationship

KPMG and Microsoft have built a decades-long strategic relationship that enables them to innovate and bring technology solutions to market.

The global alliance spans cloud, data, AI and now agentic operating models. Together, they are helping organizations modernize with confidence, scale innovation responsibly, and define the future of work in the age of AI. Microsoft has classified KPMG as a ‘Frontier Firm’ – recognized as a next generation organization that rebuilds its operating model around AI.

KPMG and Microsoft are passionate about AI skilling and digital literacy and in partnership with UNESCO, have created the ‘AI EmpowerED program’ with the goal of ensuring the benefits of AI are broadly accessible and contribute to inclusive economic growth. The program’s ambition by the end of 2026 will be to train and credential over 500,000 teachers and students.

About Microsoft

Microsoft (Nasdaq “MSFT” @microsoft) creates platforms and tools powered by AI to deliver innovative solutions that meet the evolving needs of our customers. The technology company is committed to making AI available broadly and doing so responsibly, with a mission to empower every person and every organization on the planet to achieve more.

About KPMG

KPMG is a global organization of independent professional services firms providing Audit, Tax and Advisory services. KPMG is the brand under which the member firms of KPMG International Limited (“KPMG International”) operate and provide professional services. “KPMG” is used to refer to individual member firms within the KPMG organization or to one or more member firms collectively. Some or all of the services described herein may not be permissible for KPMG audit clients and their affiliates or related entities.

KPMG firms operate in 138 countries and territories with more than 276,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. Each KPMG member firm is responsible for its own obligations and liabilities.

KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients. For more detail about our structure, please visit kpmg.com/governance.

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