IFS has been recognized as the only vendor named a Customers' Choice for Field Service Management on Gartner® Peer Insights™ based entirely on verified reviews.

As of July 2025, IFS reviewers gave an overall rating of 4.6/5 across 68 reviews spanning the service, energy and utilities, communications, and manufacturing industries.

The full Voice of the Customer report shows how the 6 vendors assessed compare for Field Service Management. Download it now for the complete picture, backed by insights from customer reviews.

What's inside the report

How customers rate vendor product capabilities, deployment, sales, and support
Reviewer breakdowns by industry, company size, and region
Direct, verified quotes from IFS customers
Where IFS lands on the Voice of the Customer quadrant against the market average

Gartner, Voice of the Customer for Field Service Management, Peer Community Contributor, ID G00840065, 16 December 2025

IFS has been recognized as the only vendor named a Customers' Choice for Field Service Management on Gartner® Peer Insights™ based entirely on verified reviews.

As of July 2025, IFS reviewers gave an overall rating of 4.6/5 across 68 reviews spanning the service, energy and utilities, communications, and manufacturing industries.

The full Voice of the Customer report shows how the 6 vendors assessed compare for Field Service Management. Download it now for the complete picture, backed by insights from customer reviews.

What's inside the report

How customers rate vendor product capabilities, deployment, sales, and support
Reviewer breakdowns by industry, company size, and region
Direct, verified quotes from IFS customers
Where IFS lands on the Voice of the Customer quadrant against the market average

Gartner, Voice of the Customer for Field Service Management, Peer Community Contributor, ID G00840065, 16 December 2025

IFS are the only vendor to be recognized as a 2025 Customers’ Choice for Field Service Management on Gartner® Peer Insights™ Report

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