What’s new in Blue Yonder Services
Continuous optimization and support expertise that keep your solutions delivering value
Surround Services
Surround Services is Blue Yonder’s post-go-live subscription services portfolio. It combines proactive support, AI-powered optimization and business insights to continuously improve solution performance, adapt to changing business needs and drive adoption, so your supply chain solutions keep delivering value long after go-live.
- AI and ML and data science expertise for every customer AI/ML and data science expertise is further integrated into Surround Services support and continuous optimization. Every Surround Services customer now receives some level of AI/ML and data science expertise from Blue Yonder Services.
- Surround Services continuous optimization A flexible, capacity-based model for advancing AI/ML capabilities. Customers can direct contracted capacity toward model optimization, enhancement, expansion, extension and net-new model development as business priorities evolve.
- Applied data science A structured AI and ML maintenance and tuning program for customers who need one, including formal quarterly tuning exercises, experimentation, model assessment and data science-led exploration.
Additional Updates
Looking for more details on updates to the solutions you've licensed? Visit Blue Yonder Customer Portal. You'll find the latest information, including detailed documentation, within the Documentation section for each solution.
If you have any questions, please contact your sales representative.
