A checklist for fashion commerce teams — from localising a drop to stuck orders, with exactly what to ask your agent.
Jacob Palicki, Chief Product Officer
Nobody got into fashion to spend their days filling in missing product attributes. Or chasing stuck orders, or rebuilding the same report every Monday.
Luckily, that's your AI agents' job now. Here are 20 tasks you can hand over today, each drawn from Centra's fashion commerce playbooks — including exactly what to say to your agent.
Most are read-only: the agent checks, investigates and reports back, and changes nothing. That's the place to start. The two that change data always show you a preview first and wait for your approval.
Tick off each one as you hand it over. By the end of the season, you could have all 20 off your plate — and a lot more time for the work that drives the business.
Key:
Read-only — the agent looks and reports back
With approval — the agent makes changes once you say yes
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Merchandising
☐ Launch readiness check. "Is the Aurora coat ready to launch in the UK on Thursday?" — Read-only
☐ Sellability check. "Is the new capsule sellable in Germany, and what's blocking it?" — Read-only
☐ Fill missing attributes. "Set fit to Regular on everything in Denim that doesn't have one." — With approval
☐ Markdown and restock radar. "What should we mark down, and what should we reorder?" — Read-only
Ecommerce and localisation
☐ Localise a drop. "Localise the SS27 drop for Korea." — With approval
☐ Find missing translations. "What's still not translated into Japanese?" — Read-only
☐ Feed exclusions. "Which products are falling out of the Google Shopping feed in the UK, and why?" — Read-only
☐ Price gaps across markets. "Which products are priced in EUR but missing in GBP?" — Read-only
Wholesale
☐ Sell-through by market. "Sell-through on AW26 by market, and our top five accounts." — Read-only
☐ Orderability check. "Why can't Selfridges see the Aurora coat in the showroom?" — Read-only
☐ Build a linesheet. "Build the SS27 linesheet for Fenwick." — Read-only
☐ Account health check. "Give me a health check on the Liberty account before my call." — Read-only
Customer service
☐ Where's my order. "Check order 12345 and tell me why it hasn't shipped." — Read-only
☐ Sold out, but in stock. "Why does the navy blazer show sold out when we have 40 units?" — Read-only
☐ Lost parcel. "Order 50331 never arrived. Did it ship, and can we replace it?" — Read-only
☐ Serial returners. "Who are our serial returners this year?" — Read-only
Operations and finance
☐ Reorder before it sells out. "What do we need to reorder, and what's already on the way?" — Read-only
☐ Orders that look wrong. "Which orders look wrong right now?" — Read-only
☐ Refund reconciliation. "Reconcile returns against refunds for August." — Read-only
☐ Custom report. "Returns by product and country for Q2, as an Excel." — Read-only
How to start
- Connect Centra to the AI tool your team already uses, with read-only access to a test environment.
Connect Centra to the AI tool your team already uses, with read-only access to a test environment.
- Pick one job from this list and ask it in your own words.
Pick one job from this list and ask it in your own words.
- When you’re ready for the agent to make changes, turn on write access. The agent previews every change and waits for your approval.
When you’re ready for the agent to make changes, turn on write access. The agent previews every change and waits for your approval.
Want the full picture? Agentic Operations for Fashion Commerce: A Practical Guide walks through the key playbooks for every team, and lists all 80+.
Want to talk through what this could look like for your brand? Book a demo.
